Name Media and Godaddy.com Team Up

All this shows is that you can list names with Afternic DLS at 20% and get on Go Daddy or you can list them on Go Daddy directly for 10%.

Mark

That’s really strange. When I signed up for AfternicDLS it said that their domains were going on godaddy . . . that was like 6 months ago . . Is this really new or was that a lie back then to get me to sign up?

In December 2008, I listed about 150 domains for sale with Afternic under their expanded promotion. A month or so later, I was randomly checking names at Buy Domains and discovered that some of mine were listed in the wrong category. I did not check the entire 150 names, but I immediately called Afternic customer service, reported the problem and gave them the names I had determined were incorrectly categorized. I was told that others had reported the same problem and that it would be resolved soon. A month passed and it was not – even after several follow up calls.

Then, on March 3, 2009 when I received the first email from Peter Lamson telling of the upcoming changes with the expanded promotion program, I seized the opportunity to ask for his assistance in getting my names in the right category.

By return email, Mr. Lamson stated that “accurate classification makes a big difference in sales velocity!’ and assured me Customer Service Manager, Tim Bonehill would give me the assistance I needed to have the problem resolved. Mr. Bonehill then emailed to say that an “overall fix” was scheduled for March 26 but if I cared to provide a list of domains that were of particular concern to me, he would send a request to their off-shore developers to spot check and correct those I was currently having problems with.

When I attempted to again compile a list, what I discovered was that not only were some names in the wrong category, but five out of the first seven names I checked were not even listed at Buy Domains. Discouraged that the problem was apparently worse than I’d thought, I reported my findings and my feelings to Mr. Bonehill, who, on March 6, responded with an apology but reneged on his previous suggestion of an immediate fix and instead fell back on the March 26 date promising “diligent follow up, ensuring these issues are squashed for good within our next technology release (March 26)”; he also offered me a years free membership and asked that I contact him anytime if I had further questions.

I responded by accepting his apology and his promise of diligent follow up. I also asked about another listing irregularity I had subsequently discovered.

Bottom Line:
Mr. Bonehill did not reply to my email and as of today, the problems with my domain names still exist.